Shipping & Returns

Fast, Reliable & Careful Delivery

At Altin Agroproducts, we believe your wellness and nutrition journey begins the moment you place your order. That’s why we ensure fast, reliable, and careful shipping across multiple regions — so your products reach you safely, quickly, and in perfect condition.

Our dedicated logistics team and trusted delivery partners handle every package with precision, maintaining the quality and integrity of your Altin Agroproducts items from our warehouse to your doorstep.

Shipping Information

Processing & Dispatch

All orders are processed within 1–2 business days after confirmation.
Once shipped, you will receive a tracking link via email or SMS to follow your order in real-time.
During promotional periods or heavy order volume, processing may take slightly longer — but we will always keep you informed.

Delivery Timelines

Metro cities: 3–5 business days
Other regions: 5–7 business days
Remote or rural areas: Up to 10 business days

Shipping Charges

Free Shipping on all domestic orders above ₹999.
A nominal delivery fee applies to orders below this amount.

International Shipping

We currently ship to select international destinations. Delivery times and charges vary depending on the country, courier availability, and local customs processes.

Please note:
Any customs duties or import taxes (if applicable) are the responsibility of the customer.

Returns & Replacements

Your satisfaction is our priority.
If your Altin Agroproducts order doesn’t meet expectations, we ensure a fast and hassle-free resolution.

Return Eligibility

You may request a return or replacement if:

The product received is damaged, defective, or incorrect.
The item is unopened, unused, and in its original packaging.
The return request is made within 7 days of delivery.

Note:
For hygiene and safety reasons, consumable wellness or nutritional products (such as powders, supplements, mixes, or customized formulations) cannot be returned unless damaged or defective on arrival.

How to Initiate a Return

Contact Us:
Email care@altinagro.com with your order number, issue description, and clear images (if applicable).
Review & Approval:
Our support team will review your request and share the next steps.
Pickup or Return Shipping:
Once approved, we will arrange a reverse pickup or guide you on sending the product back.

Refunds & Replacements

Refunds are processed within 5–7 business days after receipt and inspection of the returned product.
Replacements are dispatched immediately once the return is confirmed.

Order Cancellations

Orders can be canceled within 12 hours of placement if they have not yet been processed or shipped.
If already shipped, cancellations are not possible — however, you may initiate a return after delivery if eligible.

Important Notes

Please double-check your shipping address at checkout to avoid delays.
Altin Agroproducts is not responsible for delays caused by courier issues, natural disruptions, or unforeseen logistics challenges.
Refunds will not be issued for products damaged after successful delivery.
All refunds are issued to the original payment method used at checkout.

Need Help?

Our support team is always available to assist you.

📞 Direct Line

+91 98765 43210
Monday to Saturday — 9:00 AM to 6:00 PM IST

📧 Email

care@altinagro.com
For inquiries, collaborations, and partnerships

🏢 Studio Address

ALTIN AGRO LLP
Agri-Tech Estate, Yelahanka
Bengaluru, Karnataka, India — 560064